Frequently Asked Questions
Getting Started with Twinql
An AI-powered analytics platform. Connect your data, ask questions in natural language, get instant insights and visualizations.
Under 5 minutes. Sign up, connect a data source, start asking questions. No coding required.
No technical expertise needed. Designed for business users with a conversational interface.
50+ sources: databases (PostgreSQL, MySQL, MongoDB), cloud platforms (AWS, Google Cloud), business tools (Salesforce, HubSpot), and files (CSV, Excel, Google Sheets).
Yes, 14-day free trial with full access to all features. No credit card required.
Security & Compliance
Yes. SOC 2 Type II certified, GDPR compliant, with HIPAA-compliant deployment options available.
Encrypted storage on secure AWS/Azure infrastructure. Only authorized access, fully logged. We never share or sell your data.
Yes. Granular role-based access controls by data source, tables, columns, or row-level permissions.
Comprehensive deletion tools for records, datasets, or user information. Permanent deletion with detailed audit logs.
Multi-layered security: encryption, penetration testing, intrusion detection, threat monitoring, and zero-trust architecture.
Pricing & Enterprise Solutions
Free: 1 data source, basic visualizations, 100 AI queries/month. Paid plans: unlimited sources, advanced analytics, custom dashboards starting at $29/month.
Yes. Discounts for 10+ users, custom enterprise pricing for 100+ users. Includes dedicated support and on-premise options.
Yes. Instant upgrades, downgrades at next billing cycle. Annual billing saves 20% on all plans.
SSO, advanced security, dedicated infrastructure, custom integrations, white-label options, SLA, and dedicated customer success managers.
Yes. Comprehensive onboarding, data migration, custom dashboard development, training, and ongoing consultation.
Start Free with Twinql
Join thousands of businesses transforming their data analysis workflow.
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